Knowledge Base
Everything you need to master Scope
Step-by-step guides, feature walkthroughs, and optimization tactics to help you get the most out of your AI visibility platform.
Getting Started
Everything you need to get up and running.
Agency Setup — Managing Multiple Clients in Scope
How to set up and manage multiple client businesses in Scope, including workspace organization, team access, reporting, and client communication workflows.
Read guideGetting StartedYour First 7 Days with Scope
A day-by-day onboarding guide to get the most out of Scope in your first week — from initial setup to your first optimization wins.
Read guideGetting StartedGetting Started with Scope
Set up your Scope account, add your first business, and run your first AI visibility scan in under 5 minutes.
Read guideGetting StartedSetting Up Your Business Profile
How to configure your Scope business profile for maximum accuracy — name, category, location, services, and the data that drives your prompt library.
Read guideFeatures
Deep dives into each Scope feature.
Alerts and Notifications
How to configure Scope alerts for score changes, competitor movements, new reviews, and AI monitoring updates.
Read guideFeaturesAPI Access and Integrations
How to access Scope's API, export your data, and integrate Scope monitoring into your existing marketing stack.
Read guideFeaturesHow Scope Calculates Your AI Visibility Score
A detailed explanation of Scope's data methodology — how we collect AI responses, calculate your score, handle variation, and refresh your data.
Read guideFeaturesWhy Your Score Differs Across AI Platforms
Understanding why ChatGPT, Claude, Gemini, and Perplexity give your business different visibility scores — and how to optimize for each platform's unique signals.
Read guideFeaturesUnderstanding Your Visibility Score
Learn exactly what the Scope Visibility Score measures, how it's calculated, and what you can do to improve it.
Read guideFeaturesSetting Up Competitor Tracking
Add competitors to Scope, understand how they compare in AI visibility, and find opportunities to outrank them across ChatGPT, Claude, Gemini, and Perplexity.
Read guideFeaturesReading Your Prompt Results
How to interpret Scope's prompt monitoring data, find the gaps that matter most, and prioritize what to fix first.
Read guideFeaturesCitation Sources Explained
Understand which sources AI platforms trust when recommending businesses, and learn how to build authority on the citations that matter most.
Read guideFeaturesInstalling Your Schema Pack
How to generate, download, and install your Scope Schema Pack — the JSON-LD structured data that tells AI platforms exactly who you are.
Read guideFeaturesUsing Industry Benchmarks
How to read Scope's Industry Benchmarks report, understand your share of voice, and use competitive data to set realistic visibility goals.
Read guideOptimization
Tactics to improve your AI visibility score.
Monthly GEO Optimization Checklist
A repeatable monthly checklist for improving your AI visibility — covering reviews, citations, schema, content, and monitoring.
Read guideOptimizationWhy Did My AI Visibility Score Drop?
Common reasons for AI Visibility Score drops and step-by-step troubleshooting to identify the cause and recover your score.
Read guideOptimizationActing on AI Optimization Recommendations
How to use Scope's AI Optimization Agent to get prioritized recommendations and systematically improve your AI visibility score.
Read guideOptimizationHow Each AI Platform Works Differently
Understand the key differences between ChatGPT, Claude, Gemini, and Perplexity when it comes to business recommendations — and how to optimize for each.
Read guideOptimizationA Tactical Guide to Improving Your AI Visibility
The most effective, proven actions you can take to improve how ChatGPT, Claude, Gemini, and Perplexity recommend your business — ranked by impact.
Read guideAccount
Billing, team management, and settings.
Security, Privacy, and Data Handling
How Scope handles your data, what we store, how we protect it, and your rights as a Scope customer.
Read guideAccountManaging Teams and Business Slots
How to add team members to your Scope account, manage permissions, and use business slots efficiently for agencies and multi-location businesses.
Read guideAccountBilling and Plans
Everything you need to know about Scope's pricing plans, billing cycles, upgrades, downgrades, and cancellations.
Read guideNeed Help?
Can’t find what you’re looking for?
Our team is standing by. Use the chat icon in the bottom right to reach us — we typically respond in a few minutes.
Browse the Learn Hub